Watch Out for Debt Management Plans
Some companies offer budget and financial-management education. Customers may sit down with a counselor and draw up an "action play" to get out of debt. More often than not, however, the counselor will suggest a Debt Management Plan, or DMP. Through debt management plans (DMPs), a consumer sends the credit counseling agency a lump sum, which the agency then takes their fees and distributes the rest to the consumer’s creditors. While enrolled in the DMP, the counselor supposedly negotiates with the client's to waive fees and to lower interest rates. Consumers also gain the convenience of making only one payment to the agency rather than having to deal with multiple creditors on their own.
Because DMPs are the primary, or even sole, source of revenue for most agencies, there is a built-in bias toward enrolling consumers in these plans. However, particularly early on in the development of the industry, most agencies offered services other than DMPs as well. Agencies often used excess revenues from DMPs to fund these other services, including counseling for consumers who were not enrolled in DMPs and consumer education seminars and courses. Despite growing financial problems, many agencies still offer a wide range of services. In fact, agencies should only be granted non-profit status if they provide meaningful educational services and meet other I.R.S. requirements.
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